Privacy policy

This Privacy Policy describes how Jeanago ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from jeanago.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Information We Collect

We collect several types of information from you when you use the Site, including:

Personal Information:

  • Contact Information: such as your name, email address, shipping address, and phone number.
  • Account Information: if you create an account with us, we may collect your account username and password.
  • Payment Information: such as your credit or debit card number, billing address, and any other payment-related information.
  • Order History: details of purchases you’ve made on the Site, including item details, purchase amounts, and dates of purchase.

Usage Information:

  • Device and Browser Information: We automatically collect details about the device and browser you use to access the Site, including your IP address, browser type, operating system, and the pages you visit on our Site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to gather information about your browsing activity on the Site, preferences, and to track interactions with our marketing efforts. For more details, see our Cookie Policy.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide the Services: We use your information to process your transactions, manage your account, ship your orders, and respond to your inquiries.
  • To Improve the Site: We analyze how you use our Site to better understand how we can improve our offerings and enhance the user experience.
  • To Communicate with You: We use your contact details to send you updates, order confirmations, newsletters, and promotional material (if you opt in to receive them).
  • For Marketing and Advertising: We use cookies and other tracking technologies to provide you with relevant advertisements about Jeanago’s products and promotions.
  • To Comply with Legal Obligations: We may need to use your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We work with trusted third-party service providers who assist us in operating the Site, processing payments, shipping orders, and performing marketing or analytics services.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners or entities.
  • Compliance with Laws: We may share your information when required by law, such as to respond to subpoenas, legal processes, or regulatory requests.

4. Your Choices

You have certain choices about how we use and collect your information:

  • Cookies: You can manage your cookie preferences through your browser settings.
  • Marketing Emails: You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us at support@jeanago.com.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will reflect the most recent update. Your continued use of the Site following any updates signifies your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: