Shipping policy

At Jeanago, we strive to manufacture and deliver your custom jeans within 2 weeks. However, please note that during peak periods, such as heavy promotional seasons or holidays, delivery times may be extended. You can always view the estimated delivery time at checkout. Since delivery times can vary based on the specific product, the best way to get an accurate estimate is to add your chosen item to the cart.

The provided delivery date is an estimate and not a guaranteed one. External factors such as adverse weather, shipping carrier delays, incorrect shipping information, legal procedures, public holidays, or the recipient being unavailable can affect the actual delivery date. Jeanago guarantees delivery except in circumstances beyond our control as outlined above.

• Free Shipping: We offer free shipping on all orders over $100.
• Flat Rate Shipping: For orders below $100, a flat shipping fee of $15 will apply, regardless of the number of items in the order.

Thank you for choosing Jeanago, and please don’t hesitate to contact us with any questions about your order's shipping status.